Try our mobile site, optimized for faster browsing. I have just started to unpack and feel I am just discovering the tip of the iceberg of Excalibur's incompetence. Jose from Excalibur looked dumbfounded, but said nothing. I don't believe Jose is all there, and definitely should never had been made leader of the Exacalibur team, never mind handling other people's property. Again, common sense would have dictated that a locked object need not be forced open. Logic would have shown that our glasses are not stackable, and if they are packed in so tightly they cannot be moved, they will likely break. But nope, Excalibur forced them inside of each other, and now we only have a few glasses left. Shot glasses were also forced inside of mugs and now cannot be removed without breaking. You'll pay up the rear and say goodbye to your belongings, one way or another. They will wrap that precious dresser from Brazil in tons of blankets and plastic wrap, house your TV in a special TV box, and provide lots of wardrobe boxes for your endless wardrobe. They also carefully assemble your furniture once you get to your new home. My wife and I moved from a second-floor 2BR condo in Huntington Beach to a first-floor 2BR apartment in Playa del Rey. The reservation process was easy, with a web form followed by a call from a friendly agent. I was very surprised that Excalibur did not ask for a deposit of any kind. I decided on a three-man crew and was able to book them on Monday for that Friday. The crew was scheduled to show up between 7 and 10AM and call a half hour ahead. The others did not have any kind of identifying apparel. Despite their non-uniformed appearance, the guys were clearly pros. Quick, without rushing things, and very careful with our possessions. I was very impressed with the ease with which they wrapped and navigated large items through tricky doorways and hallways without a mark on anything, both on the way out and the way in. All three guys spoke good English, and the foreman was fair on the drive times. The movers were very pleasant, everything was done quickly. Recognized for its excellent service and commitment for its customers, Excalibur
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