Try our mobile site, optimized for faster browsing. It's the first time I've hired professional movers, so I was a little reluctant and didn't know what to expect. Please leave"NOW there I was all packed up and no movers. They began the moving process IMMEDIATELY and did not stop until about almost TEN HOURS LATER when everything was wrapped and loaded. I did pack almost all of my own boxes but they were very thorough and careful wrapping and UNwrapping all my large furniture items/ belongings. Some people call you hundreds of times and leave no message. I was happy to call him back because the
Van Lines' website made it so easy to fill out my ballpark figures and start the conversation rolling. Fortunately some movers are part social worker and part psychologist for they know a stressful time and they adjust their responses to the client's anxieties accordingly. Greg was fantastic and Nanci got me through the tough parts, keeping me notified about when the crew was arriving, calming my nerves. They charge for every material they use, tape, blankets. Of course none of this was discussed with the sales rep. Their tactic is to get you committed to using them to move with a low hourly rate and then wait to tell you how bad they are going to screw you over the day of the move when you feel trapped into using them. This is extortion and I am filing a formal complaint with the CPUC and the BBB. They had started loading the truck and damaged my table. I can only imagine what a nightmare of a move this would have been if it was already mishandled this badly. I ended up delaying my move for two days and now we have Bekins who is charging us a flat rate and everything is included. Moving is always stressful and the last thing you need is a company with bad business practices handling your most valuable personal items. Yes, use Facebook to sign upAlready have an account.
Van Lines
